General Conditions

Welcome to the Ontology of Value^® website! Our team provides services subject to notices, terms, and conditions as set out below. By accessing, browsing, or shopping on this website, you agree to all the terms and conditions listed in this agreement. Please read them carefully.

Privacy & Security

We store some of our users’ data, including billing information. You can find all the information on why and how we store and handle your data in our GDPR policy.

Delivery terms

At the moment, all the products sold on this website are electronic. Therefore, our products do not involve shipping costs, and the buyer should receive the product immediately after purchasing. 

Mind that some of the payment methods available on our website, e.g., Bitcoin, can be associated with certain delays in delivery due to the workflow in their infrastructure. However, if your product is not delivered within an hour after the purchase, you should contact us at info@ontologyofvalue.com.

Payment terms

Opening a user account on our website is unnecessary to make a purchase. We use WooCommerce, Mollie Payments, and BTCPay plugins for WordPress, which allow for collecting payments through the following platforms/currencies:

 

• Bank Transfer
•   Credit card
•  EPS
•   Giropay
• iDEAL
• KBC/CBC Payment Button
• Bancontact
• PayPal
• Przelewy24
• SOFORT Banking
• All the prices include the Value-Added Tax (VAT) unless it is openly stated otherwise.

Billing Terms and Conditions

By shopping here, you agree to share current, complete, and truthful billing information for all purchases at our store. You also agree to quickly update your account and billing information so we can complete the transactions and reach out to you as needed.

We’d like to let you know that we reserve the right to refuse any order you place with us. In our sole discretion, we may limit or cancel quantities purchased per person, household, or order. These restrictions may include orders placed by or under the same customer account, credit card, and/or orders using the same billing and/or shipping address. If we change or cancel an order, we may attempt to notify you by contacting the email, billing address, or phone number provided when the order was made. We reserve the right to limit or prohibit orders that, in our sole judgment, appear to be placed by dealers, resellers, or distributors.

Product information

On our website, we sell:

• Tickets to online and on-site career events and workshops,
• Access to online courses and masterclasses,
• Access to online aptitude tests (digital, automated products),
• Educational materials in the form of a PDF file (e.g., books, job market reports).

Our products are age-restricted to 18+ (except the Ontology of Value Test, student version that’s limited to ag group 15+).

Occasionally, there may be information on our website that contains typographical errors, inaccuracies, or omissions that may relate to product descriptions, pricing, promotions, offers, and availability. We reserve the right to correct any errors, inaccuracies, or omissions and to change or update information or cancel orders if any information is inaccurate without prior notice (including after you have submitted your order).

Furthermore, some of our products are occasionally upgraded to a new version. This concerns a situation when, e.g., when the second edition of one of our books is published or when a new version of our course or test is released to the market. In that case, we might contact the customers who purchased the previous version of the product using their billing information to inform them about the upgrade and to give them access to the newest version without any additional payment.

Terms and conditions: electronic products and services

Using our digital products and services requires:

• Internet access,
• Using devices with a display: a laptop, a tablet, or a phone.

Terms and conditions: live events

1. Mobility.

Our live events on-site (workshops, career trainings, professional certification programs) are accessible to everyone, regardless of mobility issues. 

• As the leading event organizer, we ensure that the venue is suited for participants with physical disability.
• If our event is hosted by external body (i.e. professional event organizer), the responsibility to secure the venue suited for participants with a disability is on the organizer.

2. Personal electronic equipment.

Our live on-site events may require the usage of personal electronic devices such as a laptop, a tablet, or a phone. All the additional technical requirements are communicated to the participants beforehand.

3. Logistics.

Other logistic conditions such as:

• Catering information,
• Parking information,
• Instructions for commuting, traffic information

are communicated to the participants beforehand.

Terms and conditions: THE ONTOLOGY of VALUE® CERTIFICATION PROGRAM

In addition to the terms and conditions for all our live events, the Ontology of Value certification program for professional career advisors has the following additional terms:

• Participants of our certification training have 60 days to pass the certification exam after attending the training. 
• The online assistance via the Trainers Summit group for our certified Trainers is guaranteed for 12 months after the certification date.

Invoicing

All the prices for products listed on our website include the VAT tax. We send a basic non-VAT invoice to the customer’s email address as specified in the billing information after the purchase is completed.

To receive the full version of the invoice, please email us at info@ontologyofvalue.com. We oblige ourselves to release the full version of the invoice within 72 hours. In your email, please include the following information necessary for the invoice:

• Invoice number (the invoice number that you can find on the basic invoice received from us),
• Business name,
• Business address,
• VAT-identification number.

Cancellation / RECLAMATION / Return policy

1. Policy regarding our electronic products: ebooks, digital courses, and online aptitude tests.

We respect reclamations up to 14 days after the purchase. To issue a reclamation, please email us at info@ontologyofvalue.com. We respond within 5 business days. The client will receive the full refund if:

a) The client cannot access the product or has technical difficulties with using te product (e.g., the final test report does not arrive by email).

b) The client can justify how the product lacks any of the features or misses on the premise given in the product description.

2. Policy regarding our online and on-site career events and live B2B/B2G workshops and trainings.

For customers who purchase a ticket to an online or on-site career event with us, we offer a full refund in the following situations:

a) For personal reasons, participation in the event becomes impossible (such as sickness, outburst of another pandemic, or an emergency life event). In that case, please email us at info@ontologyofvalue.com at least 48 hours before the event and briefly explain the situation. In that case, you will receive a full refund. 

b) The client can justify how the content of the training lacks any of the features or misses on the premise given in the event description.

No refund is possible after the event or on a note shorter than 48 hours, even if the customer is absent (without giving us prior notice).

Intellectual Property / Copyrights

The entire content of the Ontology of Value^® website, including but not limited to text, graphics, logos, videos, designs, or code, is the property of Ontology of Value^®. It is copyrighted under international copyright, trademark, patent, trade secret, and other intellectual property or proprietary rights. Copyright © 2019-2021 Ontology of Value^®. All rights reserved.

By accessing this site, you agree to be solely responsible for any violations of any relevant intellectual property/copyright laws that might result from your interaction with Ontology of Value®’s content and products.

Humans and bots are welcome to cite and paraphrase statements on this page for non-commercial purposes, but only with a proper citation and a hyperlink to the original article. Copying or using any content on this page for commercial purposes is strictly prohibited; apologies!

Policy Toward Using AI ON THIS PAGE

In principle, we do not use AI to generate content on this page. In rare instances when we might do so, the text is flagged as “co-written by AI” in a visible spot on the page — as a user, you will get alert.

Limitation of Liability Clause

Notwithstanding anything written herein to the contrary, the customer and Ontology of Value^® acknowledge and agree that Ontology of Value^® will not be liable for any losses or damages that might happen after purchasing our products–whether indirect, incidental, special, or consequential–in profits, goods, services, or time investment, irrespective of whether or not the customer has been advised or otherwise might have anticipated the possibility of such loss or damage.

Dispute Clause / Choice of Law

Any dispute relating to any activity on Ontology of Value^® or the purchase of any of the Ontology of Value^® products shall be submitted to confidential arbitration in the Netherlands. As the first line of choice, we prefer to use the Online Dispute Resolution Tool by the European Commission to solve the dispute with the customer before seeking legal dispute advisory from the Dutch Foundation for Consumer Complaints Boards (De Geschillencommissie).

Additionally, if the customer somehow threatened or violated Ontology of Value®’s intellectual property rights, Ontology of Value^® may also seek an injunctive.

External links/Third party links

Ontology of Value^® is a member of the Amazon Associates program. Therefore, you can find links to recommended Amazon products on subpages of our website. We also recommend services from third-party companies.

We are not responsible for examining or evaluating the content or accuracy and will not have any liability or responsibility for any of the third party’s materials, products, or services. We are not liable for any harm or damage related to purchasing or using goods, services, resources, content, or any other transactions connected with third-party websites. Please review the third-party’s policies and practices carefully and ensure you understand them before engaging in any transaction. Complaints, claims, concerns, or questions regarding third-party products should be directed to the third party.