How Emergency Response Support Can Help a Business Minimise Risk
Excellent customer service is the cornerstone of every successful business, but it’s particularly important when customers have problems that need urgent resolutions. For many solo entrepreneurs, small businesses and startups, dealing with customer emergencies can be challenging, particularly when they occur outside of standard office hours. Investing in additional resources to provide emergency support might be daunting, but it can be incredibly worthwhile. In this article, we review three important ways that emergency response support can help businesses minimise risk.
