Excellent customer service is the cornerstone of every successful business, but it’s particularly important when customers have problems that need urgent resolutions. For many solo entrepreneurs, small businesses and startups, dealing with customer emergencies can be challenging, particularly when they occur outside of standard office hours. Investing in additional resources to provide emergency support might be daunting, but it can be incredibly worthwhile. In this article, we review three important ways that emergency response support can help businesses minimise risk.
Day: September 23, 2023
When we quit procrastinating during our more productive periods, we feel content and successful. But for the most people, this remains, unfortunately, a transient and ephemeral feeling. In this article, we will discuss how to turn those infrequently occurring moments of flow into regular occurrences. We aim to explain the science behind delaying tasks and introduce practical tactics that will make it simpler to take action and prevent procrastination.